Contact The Sixth Scent
We’re here to assist with fragrance enquiries, orders, and general support.
Support Information
Support Hours
Monday to Friday, 9AM – 5PM
Support Email
General Enquiries
Frequently asked questions
For quick answers regarding delivery timelines, returns, and product information.
Are your fragrances inspired by designer scents?
Our fragrances are inspired by well-known scent profiles and crafted to deliver a refined, long-lasting fragrance experience. The Sixth Scent is an independent brand and is not affiliated with any designer fragrance houses.
How long do the fragrances last?
Our perfumes are formulated using high-quality fragrance oils designed for long-lasting wear, typically lasting between 6–10 hours depending on skin type, environment, and application.
Are your fragrances suitable for daily wear?
Yes. Each fragrance is designed for everyday use, offering a balanced scent presence that feels refined, distinctive, and appropriate for both day and evening wear.
How do I choose the right fragrance?
We recommend selecting a scent that aligns with your personal style, daily environment, and the level of presence you prefer. Each fragrance is designed to become a distinctive signature scent that complements your identity.
Where do you deliver?
We currently deliver nationwide across South Africa.
How long does delivery take?
Orders are dispatched within 1–2 business days.Delivery typically takes 2–5 business days, depending on your location.
Can I return a fragrance?
Due to the nature of fragrance products, returns are only accepted on unopened and unused items in their original packaging, in line with our returns policy.
How can I contact support?
For all enquiries, including orders, delivery, and product questions, you can contact our team at: support@thesixthscent.co.za
We aim to respond within one business day during support hours (9AM – 5PM).